Nextiva

In a world where business in the cloud is increasingly typical, many companies are moving their workspace into cloud-based communication, integration, and services.

Nextiva is a cloud-based communication company that provides voice-over-internet-protocol services to over 150,000 businesses worldwide.

Known as a connected communications company, Nextiva serves its clients with products and assistance designed to help companies grow faster and stronger.

Learn more about Nextiva and how it serves its client base worldwide with high-quality services.

What Is Nextiva?

Nextiva is a connected communications company that provides voice-over-internet-protocol (VoIP) services to help businesses grow.

Nextiva provides VoIP software that integrates all its services into one easily accessed location.

Nextiva provides clients with:

• Better communication
• Easily managed conversations
• More outreach opportunities
• Increased productivity
• Enhanced customer experiences

Located in Scottsdale, Arizona, Nextiva is a cloud-based communication company worth over $200 million and run by seasoned professionals in the communication industry.

What Is Nextiva Used For?

Connected communications is a way for businesses and customers, or potential customers, to connect across multiple media platforms in a meaningful and efficient manner.

Nextiva is primarily used to increase the growth of a client’s business.

It provides simple, easy-to-use tools that increase productivity and efficiency in a workspace.

By providing VoIP phone services, video conferencing, text messaging, and Customer Relationship Management (CRM) software, Nextiva works at every angle to give clients ample opportunities for growth and critical success.  

How Nextiva Works

Nextiva works by allowing customers to manage all conversations with their clients and potential clients.

With an easy-to-use app, customers can manage client conversations, teams, and solutions in one place.

Nextiva utilizes top-of-the-line software that simplifies your business process while increasing your visibility, effectiveness, and communication abilities.

With VoIP services, Nextiva software converts each customer’s voice into a digital signal that will use the internet to travel and reach more significant audiences.

Such software is essential for communicating through regular phones, VoIP-specific phones, or through a computer.  

Notable Features

Nextiva provides customers with many high-quality options for enhancing communication operations.

Such improvements help Nextiva’s clients reach a more significant potential customer base and grow business operations.

With so much variety in the services provided, it’s no wonder Nextiva has a broad client base worldwide.

Let’s examine some of these features more closely.

1. Built-In Tools

Nextiva provides various built-in features and tools for productivity that help clients grow their businesses more effectively.

Some of those tools include:

• Sales tools
• Service tools
• Automation
• Call pop
• Analytics
• Customer journey

Each tool focuses on a critical aspect of the life of a business.

They serve customers and business owners alike, providing unique ways for each company to keep detailed records, provide better client services, and increase daily productivity.

2. Award-Winning Record

Nextiva brings a long history of success to each new customer interaction.

One of the things that makes Nextiva a worthy partner is its award-winning record over years of operating at a high level of competency and professionalism.

Utilizing one platform and workspace system, Nextiva has garnered a successful reputation by providing clients with all the tools necessary for business growth and greater customer satisfaction.

3. Business Variety

One of the best features that Nextiva provides is compatibility with businesses of all sizes.

Nextiva works with all kinds of companies in all types of industries to find practical solutions to real-life problems.

Whether you operate a small business and need better communication integration services, or you’re the CEO of a multi-million dollar company and need to increase workflow productivity, Nextiva has a solution for your problem.

4. Customer Service

Another favorite feature of Nextiva is the expert level of customer service that they provide.

When you work with Nextiva, you feel supported at every turn.

Customer service is arguably one of the most important aspects of any business, regardless of the industry.

Knowing that you can trust the support from a provider like Nextiva is critical for building trust and finding tremendous success in your business.

Nextiva offers help and support at every turn.

You can always find answers to the questions that arise during the ordinary course of operations, and you can even find help for those more unique situations.

No matter your need, the Nextiva support team is always available.

5. Competitive Prices

Finally, Nextiva offers competitive prices and reasonable plans that make sense regardless of your business needs.

You can find a plan based on the number of users, meaning that you won’t be paying for services you never use.

Because of the variety of pricing options, finding the right plan at the right price is easy with Nextiva.

And because of all the additional tools and resources available, you can continually expand your services when necessary.

Are There Any Minimum Requirements Necessary To Use Nextiva?

Nextiva works with businesses and operations of all sizes.

That means no minimum requirements are necessary to use the services they provide.

Whether you have one user or 100, a plan is available at Nextiva to meet your needs and service your clients with total satisfaction.

You don’t have to operate a multi-million dollar business to make the most of a Nextiva VoIP plan.

Small businesses benefit from connected communications as much as large corporations.

How Much Does Nextiva Cost?

Nextiva varies in cost depending on your needs and the size of your company.

If you have up to four users, the plans include:

• Essential: $23.95 per month
• Professional: $27.95 per month
• Enterprise: $37.95 per month

If you have up to 19 users, the plans include:

• Essential: $21.95 per month
• Professional: $25.95 per month
• Enterprise: $35.95 per month

Between 20 and 99 users, the plan options are:

• Essential: $18.95 per month
• Professional: $22.95 per month
• Enterprise: $32.95 per month

Finally, if you have more than 100 users, your plan options include:

• Essential: $17.95 per month
• Professional: $21.95 per month
• Enterprise: $31.95 per month

Does Nextiva Have an Enterprise Version Available?

An enterprise version of software like Nextiva typically means you get the full range of services, automatic updates, and customer or tech support access.

Nextiva’s Enterprise pricing plan includes unlimited access to various services, tech support, and automatic updates.

You can contact Nextiva for more information about what their enterprise version entails.

Regardless of your plan, however, you always have access to Nextiva’s professional support team.

Who Are Nextiva’s Main Alternatives?

Nextiva has plenty of competitors in the world of VoIP and connected communications.

Here are a few viable alternatives to consider.

1. Trello

Trello allows companies to visualize projects, increase workflow, and track different tasks.

Trello helps teams manage projects and increase productivity on a grand scale.

The main difference between Trello and Nextiva is that Trello provides a free version of their software and is better for small teams.

Nextiva is best for teams that range from 2 to over 1,000.  

2. Calendly

Calendly is a helpful integration software that works well with other calendar and scheduling tools to make availability and meeting times more accessible.

The main difference between Nextiva and Calendly is the service provided.

Calendly performs well as scheduling software, but Nextiva offers a greater range of services to clients in various industries.    

3. WorkFlowy

WorkFlowy is an organization software that helps project managers who need to organize different ideas, notes, and tasks.

It also helps with drafting projects and helping to manage other projects throughout the project’s life.

WorkFlowy is a helpful tool but does not provide the same range of services you can access with Nextiva.

How Does Nextiva Differentiate Itself From Competitors?

There are a few key ways that Nextiva differentiates itself from competitors:

• 24/7 access to customer service
• Worldwide success with over 150,000 businesses
• Variety of services that help all sizes of business
• Competitive prices

Who Is Nextiva Best For?

Nextiva is best for all online sales, marketing, and customer service relation experts who need organization and integration solutions.

Why Is Nextiva Best for Online Services?

Nextiva works best for online service providers because it is an online integration software that makes communication, project management, and customer relations easier and more accessible.

Is Nextiva Easy To Use?

One of the best features of Nextiva is that it’s simple and straightforward.

It’s highly intuitive, making it easy to use for anyone interested in incorporating it into their business operations.

What Features Do Some Users Love?

Two things that users love about Nextiva include:

• Ease of use: anyone can figure out how to use it and make the most of it
• Customer service: the team at Nextiva is professional and always available

What Features Do Some Users Find Frustrating?

Some features that users might find frustrating include:

• Prices: the lack of discounts can be frustrating
• Spam: some users note increased spam calls after implementing the service

Frequently Asked Questions

Do you still have questions about Nextiva and its features?

Let’s tackle a few of the most frequently asked questions about the service.

Wrapping Up

Nextiva’s connected communication and VoIP services are known worldwide for their great success in helping businesses grow and increase productivity.

With Nextiva software, businesses of any size can improve their client communication and grow in efficiency.

Let us know what you think with a review below!